As a bean-to-bar chocolate maker, Conch: Chocolate Experience takes cocoa beans and turns them into chocolate. From the roasting of the beans, through the conching and refining process, and to the tempering and molding of the final product, bean-to-bar chocolate making is a multi-day process in which much thought, passion, and care is put into each chocolate.
But, it is not just the chocolate that is made from scratch.
Whether it is caramel, ganache, or even candy cane, every confection is made in-house at Conch: Chocolate Experience. The focus is always on the quality of the confection from the chocolate to the filling or topping.
Everything made at Conch: Chocolate Experience is handmade, from scratch.
Stay up to date on the menu!
Menu options rotate based on cocoa bean availability and seasonal ingredients. Before ordering, please be sure to check the Menu page for a list of current offerings.
Orders
Local Pickup
Local pickups are at the CoMo Cooks Shared Kitchen in Columbia, MO. Once your order is ready, you will receive an email from hello@conchchocolate.com with a list of available pickup times. Email back as soon as possible with your selected time.
For pop-ups, pick-up will take place at The Loop front office. For regular pickup, please review the map to the CoMo Cooks entrance.
Shipping
Shipping is available within the United States. To ensure freshness and best quality, all chocolate orders are shipped via 2-day shipping in insulated boxes.
Order FAQs
When will my order be ready?
Orders placed ahead of time for a pop-up or market will be available at the time of market opening. If you are placing an order for a pop-up or market, please indicate which market you are picking up from in the Order Note when placing the order.
For other local pickups and shipping, please allow 3-5 business days for the order to be fulfilled.
Who should I contact with questions regarding ordering?
Please email hello@conchchocolate.com with questions related to orders.
My order was shipped with ice packs. Does this mean I should freeze or refrigerate my chocolate?
All chocolate shipping orders are shipped with ice packs to ensure any temperature fluctuations during the journey do not affect the chocolate. Chocolate is best at room temperature, as refrigerated chocolate is prone to the temperature and humidity changes causing sugar bloom or seizing.
