About & FAQs

Micro-Batch Bean-to-Bar Chocolate

As a bean-to-bar chocolate maker, Conch: Chocolate Experience takes cocoa beans and turns them into chocolate. I strive to pay homage to the natural flavors of the cocoa bean. For filled chocolates, fillings are thoughtfully paired with a cocoa bean that has natural flavors complimenting the flavor of the house-made filling.

Everything made at Conch: Chocolate Experience is handmade, from scratch.

Stay up to date on the menu!

Menu options rotate based on cocoa bean availability and seasonal ingredients. Before ordering, please be sure to check the Menu page for a list of current offerings.


Orders

Local Pickup

Local pickups are at the CoMo Cooks Shared Kitchen in Columbia, MO. Once your order is ready, you will receive an email from [email protected] with a list of available pickup times. Email back as soon as possible with your selected time.

For pop-ups, pick-up will take place at The Loop front office. For regular pickup, please review the map to the CoMo Cooks entrance.

Shipping

Shipping is available within the United States. To ensure freshness and best quality, all chocolate orders are shipped via 2-day shipping in insulated boxes.

Order FAQs

When will my order be ready?

Orders placed ahead of time for a pop-up or market will be available at the time of market opening. If you are placing an order for a pop-up or market, please indicate which market you are picking up from in the Order Note when placing the order.

For other local pickups and shipping, please allow 3-5 business days for the order to be fulfilled.

Who should I contact with questions regarding ordering?

Please email [email protected] with questions related to orders.

My order was shipped with ice packs. Does this mean I should freeze or refrigerate my chocolate?

All shipping orders are shipped with ice packs to ensure any temperature fluctuations during the journey do not affect the chocolate. Chocolate is best at room temperature, as refrigerated chocolate is prone to the temperature and humidity changes causing sugar bloom or seizing.